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Faces of Kelowna: Retail

Faces of Kelowna was created to provide a connection between business owners and consumers, offering a deeper look into what makes them unique and recognized in their sectors. Over the next few months, expect to see 20 different entrepreneurs and community business leaders sharing their stories of business in Kelowna. We hope after reading about all of this year's Faces of Kelowna, you feel more connected to our community and the businesses that help it thrive.


Where do you go when you need to find the perfect gift, replenish your wardrobe or simply treat yourself to something special?

Orchard Park Shopping Centre has been a staple in the Okanagan for almost 50 years. Now, with over 170 stores and services, the popular shopping centre has more to offer than ever, and Donna Markin has big plans for its future.

“The shopping centre industry is notable for being an ‘accidental’ career,” said Donna Markin, General Manager at Orchard Park Shopping Centre. “I don’t know of anyone who actually set out to work for a shopping centre initially.”

And yet, it seems like Donna’s past experiences have prepared her for this exact role. Even before she began working in shopping centres 30 years ago, 25 of which were spent in management positions, she was bit by the retail bug.

“My family owned a small business, so of course as a kid I helped out in many different capacities,” said Donna. “I lived in a small town, so my first job was working for an independent jeweler.”



Donna worked for other large retail outlets, like Reitmans and The Bay, before she began securing marketing and management roles for large retail property management companies. After climbing a few ranks and making a few transfers, she became the General Manager for Orchard Park in 2012.

“Retail as a career has been very rewarding. When I started in the industry, there were few female GMs, let alone GMs with three small children,” said Donna.

“It has been a richly rewarding career that has enabled me to balance my work and home life. I have the opportunity to learn continuously, I am surrounded by smart and talented people who work hard to be successful and throughout my entire career I have never been bored!"

“To work in retail, you must enjoy working with people in all capacities, be resilient and embrace change, and have a creative mindset and determination to do what is in the best interest of whomever you serve,” added Donna.

As far as the future of Orchard Park goes, the shopping centre continues to reinvent itself and source new retailers who are innovative and resilient. The centre’s ninth redevelopment is currently underway, and although Mark’s is the first and only announcement so far, Donna says there are a lot of exciting things going on behind the scenes.

“Orchard Park Shopping Centre will always be grounded in our community,” said Donna. “For almost 50 years it has been part of the Okanagan landscape and the intent is to be here for the next 50 years — our team will always work to provide the best experience in retail that we can.”

www.orchardparkshopping.com


All photography taken by NowMedia. Makeup provided by Jenny McKinney

Check out the rest of this year's Faces of Kelowna on our online publication page!



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