Staples stores across Canada will start to look a little different over the coming months.
The office supplies company has launched its first new concept store in Quebec and will soon open another in Ontario as it begins to revamp its image across Canada.
The transformation focuses on providing customers with an experience rooted in community, inspiration and solutions.
It’s meant to help Canadians work, learn and grow together, the company says.
"The way people work and live is changing in profound ways and Staples Canada is adapting to help our customers work, learn and grow," said David Boone, CEO of Staples Canada.
"We spoke to thousands of entrepreneurs, teachers, students and parents to gain insights on what we could do to better suit their needs, and we're delivering a solution unique to Canada.”
The new retail experience comes with an array of changes, including vignettes and feature tables showcasing product solutions for different types of work environments.
It encourages customers to interact and get hands-on with the products they need in store in the form of Pen and Journal Bars and a Tech Discovery Zone.
Staples has also created a new space for community members, entrepreneurs, educators and students to meet, share ideas and learn through the company’s weekly Spotlight Speaker Series.
There will also a new coworking area where people can find all the space and resource they might need right at their fingertips.
Also included in the revamp will be expanded services, better online service and one day delivery to 85% of customers in Canada.
