A Kelowna hotel has been honoured with a national award following a full-scale renovation and refresh that took 18 months to complete.
Choice Hotels Canada recognized Comfort Suites Kelowna with an Awards for Property Excellence (APEX) for Renovation of the Year.
The award, one of just nine handed out by the national hotel brand this year, is the sixth in history for this particular Kelowna hotel.
“The scope and quality of this renovation speaks for itself,” explained Choice Hotels Canada CEO Brian Leon.
“The guest feedback on this beautifully updated hotel has been stellar and we are so pleased to honour them with this national award.”
The renovations at Comfort Suites Kelowna were significant and took place from January 2023 to June 2024.
Common areas like the lobby, meeting space and breakfast room were fully upgraded.
Meanwhile, all guest rooms were stripped back to the drywall and completely redone with new floors, bathrooms, cabinets, furniture and more.
Carla Carlson, GM of Comfort Suites Kelowna, says doing the work while remaining open was “a significant task,” but the team is ecstatic with the final result and are getting the same feedback from guests.
“Sincere thanks goes to my team for really going above and beyond for our guests during this time,” she noted.
The Renovation of the Year award recognizes a property that completed renovations which subsequently drove growth in guest satisfaction.
